From manufacturing to services or even healthcare, quality improvement (QI) to increase customer and user value is becoming increasingly important. Lean thinking is an approach to maximising value through continuous QI and elimination of waste. Lean thinking is driven by the scientific method of the plan, do, study, act (PDSA) cycle – an iterative approach to implementing QI through action learning.
Many organisations are adopting Lean to drive their QI efforts. Some are choosing a rapid improvement workshop approach to implementation whereas others are adopting a project based approach. LeanAppQi can help by providing the tools you need in a convenient and intuitive tablet based format.